CENT – Frequently Asked Questions (FAQs)

1. What is CENT?
CENT is an online marketplace offering a wide range of products, from electronics to home goods, fashion, and more. We focus on providing high-quality items at affordable prices, catering to modern lifestyles with a seamless shopping experience.

2. How do I create an account on CENT?
You can create an account by signing up on our website with your valid email and personal details. Creating an account allows you to save your preferences, track orders, and access special offers.

3. What payment methods does CENT accept?
We accept a variety of secure payment options, including:

  • Credit/Debit Cards: Visa, MasterCard.
  • Secure Payment Gateways: All transactions are protected by SSL encryption for added security.

4. Does CENT ship internationally?
Yes! We offer worldwide shipping with Standard (7–21 business days). Customs duties and taxes will be calculated at checkout for transparency.

5. What is CENT’s return and exchange policy?

  • At CENT, all sales are final. However, if you receive a damaged or defective item, please contact our Customer Support within 48 hours of receiving your order. Our team will assess the issue and arrange for a replacement or a full refund if a replacement is unavailable.

7. How do I ensure I choose the right product?
We provide detailed product descriptions on the website to help you make an informed decision. If you need additional assistance, our customer service team is always ready to help.

8. What makes CENT unique?

  • Wide Product Range: From home essentials to electronics and lifestyle products, we offer a variety of categories for all your needs.
  • Competitive Pricing: We work hard to ensure our prices are affordable while maintaining quality.
  • Exclusive Offers: Get access to discounts and promotions through our Loyalty Program and exclusive deals.

9. What is CENT’s sustainability commitment?

  • Sustainable Products: We actively promote sustainable product.
  • Ethical Sourcing: We prioritize fair trade and ethical practices in all our product sourcing.

10. Can I book a personal shopper or product advisor?
Yes! Our personal shopping service includes:

  • One-on-one consultations with product advisors
  • Exclusive previews of upcoming collections or new arrivals
  • Custom product recommendations based on your preferences.

11. Does CENT offer a product warranty?
Yes! We offer:

  • Warranty for manufacturing defects on eligible products
  • Complimentary repairs for damages within 1 year of purchase

12. How can I stay updated on new collections and offers?

  • Subscribe to our newsletter for VIP access to new collections
  • Follow us on Instagram and Facebook